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Emergency Response Police Partnerships

Rapid Secure works in partnership with police forces to provide an integrated solution, supplying emergency trades and other support services. We aim to take care of the operational and administrative burden, freeing officers and support staff in all areas to concentrate their valuable time on high priority tasks. This saves the police service time, effort and public money.

We are fully compliant with the Data Protection Act 2020 (Registration Number: Z2053113). All confidential information is handled and stored in line with Data Protection and the Management of Police Information (MOPI) standards. Our staff are experienced in dealing sensitively with victims of crime and other potentially vulnerable members of the community.

Wide variety of services

We work in close partnership with a large number of police forces and emergency services across England and Scotland, providing a wide variety of services.Each service is designed to stand alone as a tailor-made solution or be fully integrated with one or more other services.

  • Response centre and out of hours call handling & general enquiries service
  • 24 hour Emergency Trades call out (including Boarding & Glazing, Locksmith and other emergency trades)
  • Keyholder data register
  • Support Services

police forces

police forces

Rapid response to support emergency services

Our engineers attend a scene within an average of 45 minutes from receiving an emergency request from a Force Control Room or officer on scene. We work to strict police operating guidelines, ranging from incident logging and administration, to on-scene risk assessments and crime scene protocol. Our procedures and standard documentation provide a detailed audit trail to support any subsequent queries or investigations. Should a high level of security be required in order to preserve crime scenes for forensic examination, we are able to install steel screens and doors.

Fast response, professional service

Thanks to our extensive training and strict operating procedures, you can rely on our unrivalled professionalism and knowledge to attend to the emergency in question and resolve it as quickly and effectively as possible.

We are able to manage the call out of other support services and staff, including police surgeons and funeral directors, at the request of any branch of the police or other agency. These requests can, for example, be for a police surgeon to attend a custody unit or crime scene. Our experience of police operating procedures and expertise in managing emergency call outs means we are ideally placed to provide tailor-made solutions for a variety of requirements.

It is our aim to support police efforts to provide a high quality of service to the public when they contact the police for assistance.

Areas Covered

We work in partnership with forces nationwide including The Metropolitan Police Service, West Midlands, Greater Manchester and West Yorkshire Police. For a full list, please see below.

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  • Avon and Somerset Constabulary
  • Bedfordshire Constabulary
  • Cambridgeshire Constabulary
  • Cheshire Constabulary
  • City of London
  • Cleveland Police
  • Cumbria Constabulary
  • Derbyshire Constabulary
  • Devon & Cornwall Police
  • Dorset Police
  • Essex Police
  • Gloucestershire Constabulary
  • Greater Manchester Police
  • Hampshire Constabulary
  • Hertfordshire Constabulary
  • Humberside Police
  • Kent Police
  • Lancashire Constabulary
  • Leicestershire Police
  • Merseyside Police
  • Metropolitan Police Service
  • North Wales Police / Heddlu Gogledd Cymru
  • North Yorkshire Police
  • Northumbria Police
  • South Yorkshire Police
  • Staffordshire Police
  • Surrey Police
  • Sussex Police
  • Thames Valley Police
  • Warwickshire Police
  • West Mercia Police
  • West Midlands Police
  • West Yorkshire Police
  • Wiltshire Police
Close areas

Excellent response and service

M Obrien

5 star service

V Bamber

Very fast response in the early hours. Thanks

J Brownlow

Arrived within the allotted time frame, the gentleman that came was absolutely fantastic. Helpful and reassuring. I could not thank him enough.

J Hall

Very fast and efficient service. 10/10

V Wellbeloved

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